Privacy Policy | Evexia Medical

1. Introduction
Evexia Medical is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Website URL]. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect
We may collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, postal address.
Health Information: If you provide us with medical details as part of an enquiry or service request.
Technical Data: IP address, browser type, operating system, and other analytics.
Usage Data: Information about how you use our website, such as pages visited and interaction data.

3. How We Use Your Information
We process your personal data for the following purposes:

To provide healthcare services and respond to your enquiries.
To process appointments and service requests.
To communicate important updates and service-related information.
To comply with legal and regulatory obligations.
To improve our website and services through analytics.

4. Legal Basis for Processing
Under UK data protection law, we process your data based on:

Consent: When you provide explicit consent for us to process your data.
Contractual Necessity: When processing is required to fulfil a contract with you.
Legal Obligation: When required to comply with the law.
Legitimate Interests: When processing is necessary for our legitimate interests, provided your rights do not override these interests.

5. Data Sharing and Disclosure
We do not sell your data. However, we may share your data with:

Healthcare professionals involved in your care.
Service providers assisting with our operations (e.g., IT support, payment processors).
Legal and regulatory authorities if required by law.
Third parties in case of business transfers or mergers.

6. Data Security
We implement appropriate security measures to protect your data against unauthorised access, alteration, or loss. However, no method of transmission over the internet is 100% secure.

7. Data Retention
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Your Rights
Under UK GDPR, you have the following rights:

Right to access your data.
Right to rectification if your data is inaccurate.
Right to erasure (“right to be forgotten”).
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time.

9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. For more details, please see our Cookie Policy.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.